Policies
Policies
- How-to
Find your Host's cancellation policy
The amount of any refund depends on the Host’s cancellation policy and the time and date you cancel. - How-to
Find the cancellation policy for your Experience reservation
The amount of any refund depends on the Host’s cancellation policy and the time and date you cancel. - Community policy
Major Disruptive Events Policy
Find details on how cancellations are handled when unforeseen events beyond your control arise after booking and make it impracticable or il… - Community policy
Extenuating Circumstances Policy and the coronavirus (COVID-19)
Find details of the coverage for COVID-19 under our extenuating circumstances policy.