Changes
Changes
- How-to
Modifying a reservation as a Host
You can submit a change request to your guest. If the guest accepts, the reservation will be updated. - How-to
Changing or canceling an active trip as a Host
If you need to cancel the remainder of a reservation, make sure you message your guest to let them know what’s going on, then contact us for… - How-to
Responding to a guest’s trip change request
If your guest wants to change the details of their confirmed reservation (ex: shorten their trip or add nights), they should send you an alt… - How-to
Changing the price of confirmed or pending reservations
You can change the pricing of a confirmed reservation by submitting a change request, or sending a special offer for a pending request. - How-to
Adding a cleaning fee to a confirmed reservation
You’ll need your guest's approval to add a cleaning fee to a confirmed reservation or an active trip. - How-to
If a guest doesn't respond to your trip change request
If you don’t hear back from guests and your request is important or urgent, you can send a message reminding them to accept or decline your … - How-to
Declining a trip change request
Both guests and hosts can decline an alteration request and keep a reservation as is. - How-to
Adding extra guests to an Experience
If extra guests show up unannounced, the Host can choose to accommodate them or turn them away.