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Popular articles
What happens if my guest cancels?
If your guest cancels their reservation, we’ll notify you and automatically unblock the dates on your calendar so that you can host other gu…
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How do I refund my guest?
To refund a guest before their check-in date, go to Reservations, select a reservation, and click Issue refund. If a guest has a problem dur…
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How do I cancel a reservation as a host of a place to stay?
To cancel a reservation:
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As a host, what penalties apply if I cancel a reservation for a stay?
Because cancellations disrupt guests' plans and impact confidence in the Airbnb community, hosts should fulfill all confirmed reservations. …
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How do taxes work for hosts?
If you determine that you need to collect tax, it's important that guests are informed of the exact tax amount prior to booking. In some loc…
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Why can’t I check a guest’s profile photo?
There are a few reasons why you might not be able to check a guest's profile photo. Profile photos aren't displayed until a booking is confi…
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Can I decline booking inquiries or reservation requests?
You can always decline any booking inquiries or reservation requests that you can’t accommodate, but you should do so within 24 hours. Wheth…
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When will I get my payout?
Airbnb typically releases your payout about 24 hours after your guest’s scheduled check-in time. The time it takes for the funds to arrive i…
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