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Hosting stays
Find info on managing your listing, getting paid, communicating with guests, and more.
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Popular articles
What happens if my guest cancels?
If your guest cancels their reservation, we’ll notify you and automatically unblock the dates on your calendar so that you can host other gu…
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How do I refund my guest?
To refund a guest before their check-in date, go to Reservations, select a reservation, and click Issue refund. If a guest has a problem dur…
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How do I cancel a reservation as a host of a place to stay?
To cancel a reservation:
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As a host, what penalties apply if I cancel a reservation for a stay?
Because cancellations disrupt guests' plans and impact confidence in the Airbnb community, hosts should fulfill all confirmed reservations. …
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How do taxes work for hosts?
As a host, depending on your location, you may be required to collect local tax or Value Added Tax (VAT) from your guests. If you determine …
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Check a guest’s profile photo
Checking out your guest’s profile photo is a great way to get to know them. If it’s not available, here’s why: The booking isn't confirmed. …
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Decline a trip request
Things come up, and you might not be able to accommodate every request that comes your way. Not a problem—here’s how to handle it. Decline t…
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When you’ll get your payout
Here’s the good news: Your money is coming! But when will you get it?
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