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    COVID-19 update
    If your travel plans have changed due to COVID-19, you can change or cancel reservations from your trips page.

    Why isn't a reference appearing on my profile?

    References are no longer active. However, if you already had references, they will remain on your profile, but won't be displayed publicly.

    A reference is statement on your profile from friends, family members, and colleagues that helps guests become comfortable staying with you. References are different from reviews, which hosts and guests write after a completed trip, and referrals, which let you earn credit for inviting people to Airbnb.

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