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    How do I cancel my reservation for a place to stay?

    To cancel a reservation:

    1. Go to Trips and select the trip you want to cancel
    2. Click Show more trip plans, then click Show details
    3. Click Change or cancel
    4. Click Cancel reservation

    Before you finish canceling, we’ll show you how much money you’ll get back and why—it all depends on the cancellation policy for your place to stay. All times are in the local listing’s time zone.

    If you have to cancel because of an emergency or unavoidable circumstance, read more about how to file an extenuating circumstances claim.

    Requesting a full refund during your stay

    If you’re experiencing an issue during your stay, you can send your host a refund request through your Airbnb app. You can request a partial refund if you want to continue with your stay, or you can ask your host for a full refund if you'd rather cancel your reservation.

    If your host approves your refund request, your reservation will be canceled and your refund will be processed immediately. Your host will have 1 hour to respond. If they don't, we'll step in to help.

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