Updating listing descriptions after a guest has booked
You can update your listing description or amenities after a guest books a reservation; however, guests with pending or confirmed reservations won’t see any updates or changes you’ve made to your listing.
Guests search for and book listings that meet their specific travel needs, and they may be disappointed if the place they booked isn’t exactly as described in the listing. If you’ve removed an amenity your upcoming guest was expecting, message your guest immediately. If they no longer wish to keep the reservation, you'll be responsible for cancelling it so your guest can re-book elsewhere.
It’s important that your listing is accurate and it’s a good idea to periodically review it to update your listing details so you can deliver a great stay and maintain good reviews.
Related articles
- Guest
Add or remove guests to your reservation
You can add or remove guests from your itinerary up until the start of your reservation. Go to your trip details to make these changes. - Guest
Canceling during your stay
Our Rebooking and Refund Policy can help cover situations when the listing or amenities are not what you expected. - Host
Cancellation policies for your listing
The right cancellation policy depends on you and your listing. You can choose a flexible, moderate, firm, or strict cancellation policy.