Serena
Co-host in Tillson, NY
As one of 124 Superhost Ambassadors selected by Airbnb to guide 100s of new hosts in creating 5* guest stays, I do this for other hosts, as well!
About me
Superhost for over 5 years
They’ve earned the highest honors for hosting on Airbnb since 2020.
Full or custom support
Get help with everything or individual services.
Listing setup
Gain access to the experience we’ve gained helping 100’s of new hosts to build their listing and be successful.
Setting prices and availability
We will optimize and customize your listing's nightly, weekly, and monthly rates taking into account high demand periods.
Booking request management
We will respond to booking request in real time with customized & pre created messages written exclusively for your listing.
Guest messaging
We respond to all guest messages typically within an hour (from 6am & 10 pm) - well within Airbnb's required 24 hour period.
Onsite guest support
If your listing is within a 25 miles radius, we are available to be on-site should guests need in person support.
Cleaning and maintenance
For listing within a 20 miles radius we will help you find cleaners, schedule cleanings, and perform periodic quality checks.
Listing photography
For listings within our area we are available to take photos of your property and upload them on your listing page.
Interior design and styling
We will help you to design and style your listing to attract guests and to maximize its efficiency as a short term rental.
Licensing and hosting permits
We will help you to identify any local regulations, licensing and permits necessary to operate your short-term rental.
Additional services
We offer a maintenance team that can provide basic home maintenance including repairs and installations.
My service area
Rated 4.98 out of 5 from 292 reviews
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Overall rating
- 5 stars, 98% of reviews
- 4 stars, 2% of reviews
- 3 stars, 0% of reviews
- 2 stars, 0% of reviews
- 1 star, 0% of reviews
Rated 5.0 out of 5 stars for Cleanliness
Rated 5.0 out of 5 stars for Check-in
Rated 5.0 out of 5 stars for Communication
Rated 5.0 out of 5 stars for Accuracy
Rated 4.9 out of 5 stars for Value
Rated 5.0 out of 5 stars for Location
5 star rating
6 days ago
Very cute little house. Especially loved the sunroom and the back deck. It’s on a busy road but you would never know it, since it’s so quiet in the house. Great location, n...
5 star rating
1 week ago
So happy to come back for a second stay and hope to return again! Lovely space!
5 star rating
3 weeks ago
perfect location & beautiful amenities! dog friendly was such a plus as well. we are 100% returning
5 star rating
3 weeks ago
Serena creates a beautiful home away from home! The cottage was lovely, comfortable, and Serena was very thorough with all of her local recommendations! We had a fantastic exp...
5 star rating
September, 2025
Always a peaceful, restful stay at Serena’s.
5 star rating
September, 2025
We've stayed with Serena numerous times and it's always wonderful. The cabin is secluded and peaceful yet centrally located to lots of restaurants & activities. We'll be back!
My listings
My pricing
Ask your co-host for exact pricing based on your specific needs.
Listing setup
From G$210
per listing
Ongoing support
15% – 25%
per booking